Delphi has assisted Lucendo Holding AB in the sale of Humany AB to Telia

The law firm Delphi has assisted Lucendo Holding AB, the majority owner of the AI company Humany AB, in their sale of Humany to Telia.

Humany is the market leader in the Nordic region in self-learning knowledge systems and is at the forefront of Web and AI (Artificial Intelligence) techniques. Humany works with web and AI technologies and creates smart self-help solutions in the digital customer meeting. Humany’s chatbot and smart FAQ is self-learning and adapts to user behavior on a website, thus providing more relevant answers to users’ questions. Humany now becomes a part of Telia’s contact center business, which enables companies and organizations to meet customers and citizens through telephony and digital channels in the same technical solution.